Agreement. These Terms govern your access to and use of Kanonic’s services (“Service”). By using the Service, you agree to these Terms.
Accounts. You are responsible for safeguarding credentials and for actions under your account. You must ensure authorized users comply with these Terms.
Customer Data. You retain all rights to your data. You grant Kanonic a limited license to process Customer Data to provide the Service, including analytics, alerts, and optional actions/write-backs that you enable.
Acceptable Use. You will not misuse the Service, attempt to bypass security, or use it in violation of law or third-party terms.
Write-backs & Actions. Certain features allow actions that can update connected systems. You are responsible for approving and configuring these. Kanonic will log such actions and apply safeguards; platforms’ own terms still apply.
Availability & Support. We aim to provide reliable Service with reasonable support. Specific SLAs may be set out in an Order Form or SLA document.
Fees. Fees and payment terms are described in your Order Form. Late amounts may incur interest where permitted by law.
Confidentiality. Each party will protect the other’s confidential information and use it only as necessary to perform under these Terms.
Security. Kanonic uses industry-standard security measures, including encryption in transit and at rest, least-privilege access, and audit logging.
Data Protection. Where required, the parties will enter into a Data Processing Addendum (“DPA”).
Warranties & Disclaimers. The Service is provided “as is” except as expressly stated. We disclaim implied warranties to the extent permitted by law.
Limitation of Liability. To the maximum extent permitted by law, neither party is liable for indirect, incidental, or consequential damages; each party’s aggregate liability is limited to amounts paid in the 12 months preceding the claim.
Termination. Either party may terminate for material breach if not cured within 30 days after notice. Upon termination, we will delete or return Customer Data per the Privacy Policy and DPA.
Governing Law. Chile.
Changes. We may update these Terms. Continued use after changes constitutes acceptance. We will post the effective date above.
Contact. Kanonic — Francisco de Asis 1800, Las Condes, Santiago, Chile. — [legal@getkanonic.com]